Responsible Gambling

At Vegasland we take safer gambling seriously. We are committed to keeping play controlled and protecting player welfare by offering clear tools, practical guidance and access to support. Our approach is to promote safer play while making it simple for you to set limits or step away if you need to.

Player protection principles

We aim to reduce harm by promoting responsible choices and by providing transparent account controls. We encourage customers to gamble only what they can afford, to keep sessions short, and to use the tools available to manage spend and time. We do not encourage chasing losses or using gambling as a way to solve financial problems.

Activity-control tools

You can control how you play with a set of self-management tools available in your account. These are designed to be straightforward to use and to take effect quickly.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased from your account settings, subject to any required cooling-off period. If you need help changing limits, contact [email protected].

Loss limits

Loss limits let you cap how much you can lose over a chosen period. Applying a loss limit helps prevent short-term spikes in spend. Limits can usually be applied immediately or with a short delay to allow for review.

Time limits and session reminders

Use session timers and reminders to control how long you play. You can choose to receive alerts after a chosen session length and set automatic session breaks to avoid extended play.

Account breaks and self-exclusion

If you need a longer break you can suspend your account for a fixed period or opt for self-exclusion. Self-exclusion is a formal step that prevents you from accessing your account for the period you choose. You can also register with GamStop to block access to participating UK sites.

Recognising problem behaviour

Look out for warning signs such as: spending more than intended, chasing losses, neglecting responsibilities to gamble, hiding gambling activity, or feeling distressed by gambling. If you notice these signs in yourself or someone you care for, act early and make use of the support options available.

Practical tips to stay in control

Plan ahead by setting limits before you play, treat gambling as paid-for entertainment, keep a clear budget, avoid gambling when upset or under the influence of alcohol, and use account controls such as deposit and time limits. Share concerns with a friend or family member and consider taking a short account break if you feel your play is becoming risky.

Professional help and support organisations

If you need extra support, organisations that specialise in gambling harm provide confidential help, counselling and practical advice. In the UK these include GamCare, GambleAware, Gamblers Anonymous and NHS local services. For self-exclusion across multiple operators consider GamStop. If you require assistance in using our tools or want to discuss account restrictions, contact [email protected].

At Vegas Land we encourage responsible play and will support your choices to stay in control. If you have any concerns, please reach out to our support team for guidance.